Privacy Policy 

We are a tech-powered HR agency, namely WrkAxis, that was founded by VA Group and we are committed to protecting our users’ privacy in compliance with the Information Technology Act, 2000 and its amendments, including the Reasonable Security Practices and Procedures and Sensitive Personal Data Rules. Our Privacy Policy outlines the information we collect, how we use it, the steps we take to safeguard it, and your legal rights under Indian law. We take your privacy seriously and will do everything in our power to ensure that your data is protected.

Information We Collect

We gather information from users through various sources, depending on whether you are a job seeker or a business.

Job Seekers:

If you are a job seeker, we may collect Personally Identifiable Information (PII) such as your name, contact details, resume, educational qualifications, work experience, skills, and salary expectations. We may also collect Sensitive Personal Data (SPD), which includes information about your caste, religion, ethnicity, and disabilities, but only with your explicit consent and limited to what is necessary. Additionally, we may ask for information about your availability, preferred work locations, and other relevant details to help match you with suitable jobs.

Client Businesses:

If you are a business, we may collect your company name, contact details, industry, and type of positions you are looking to fill. We may also ask for any specific requirements you have for candidates, such as skills and experience.

Use of Information

We collect information from users for various purposes.

Job Seekers:

For job seekers, we use the information to match you with suitable job opportunities based on your profile, provide personalized job search recommendations and guidance, facilitate communication with potential employers, deliver training and development programs, and send administrative communications and updates about WrkAxis services.

Businesses:

For businesses, we use the information to source qualified candidates for your open positions, manage the recruitment process efficiently, provide HR solutions and services tailored to your needs, and send updates and information about WrkAxis services relevant to your business. 

Internal Operations:

Internally, we use the information to improve our platform and services based on user data and trends, conduct research and analysis to enhance user experience, maintain internal records, and for business continuity purposes.

Information Sharing and Disclosure

We will only and strictly share your information with third-party service providers who assist us in operating our platform and providing services to you. These service providers are bound by strict contractual obligations to protect your information and use it only for the specific purposes we have authorized. We carefully vet these providers to ensure they adhere to robust data security practices. In addition, we will disclose your information only if required by law, regulation, or a court order, or if necessary to comply with legal investigations or prevent imminent harm. We will also disclose your information to protect the rights, safety, or property of WrkAxis, our users, or others.

Data Security

We take the security of your information very seriously. We implement a range of industry-standard measures to ensure that your information is protected from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage facilities, encryption of sensitive information, regular security audits and penetration testing, access controls, and user authentication protocols. Despite our best efforts, it is important to note that no Internet transmission or electronic storage is completely secure. We strive to protect your information to the best of our ability, but we cannot guarantee absolute security. If you have any concerns or questions about the security of your information, please feel free to contact us.

Your Choices

As per the Indian law, you have the following rights:

1. Right to Access: You have the right to request a copy of the information we hold about you. 

2. Right to Rectification: You have the right to request to correct any inaccurate or incomplete information about you. 

3. Right to Erasure: You have the right to request to have your information deleted, subject to certain legal exceptions. 

4. Right to Restriction of Processing: You have the right to restrict how we use your information. 

5. Right to Object: You have the right to object to the processing of your information for marketing purposes. 

6. Right to Data Portability: You have the right to request to receive your information in a machine-readable format for transfer to another service provider. 

You can exercise any of these rights by contacting our Grievance Officer whose details are mentioned below.

Grievance Officer

We have appointed a Grievance Officer in compliance with Indian law to address any concerns you may have about data privacy. You can reach out to the Grievance Officer using the following contact details:

• Email: info@wrkaxis.com
• Address: 154 SHIVANIVASA PLAZA 50FEET ROAD, 12th Main Rd, NAGENDRBLOCK, Banashankari 3rd Stage, Bengaluru, Karnataka 560050

We assure you that we will respond to your inquiries and requests in a timely manner and within a reasonable timeframe. 

Children’s Privacy

It is imperative to note that our services are strictly meant for individuals who are 18 years and above. We have a strict policy against collecting information from minors, and we do not knowingly compromise on this.

Changes to this Privacy Policy

We may make changes to this Privacy Policy periodically. To remain informed, we strongly urge you to frequently visit our website. This is particularly important if you have any concerns regarding your privacy and security, or if you have any questions or doubts. We request that you visit the privacy policy page to stay up-to-date with any changes.

Contact Us

If you have any questions regarding our Privacy Policy, please feel free to contact us at info@wrkaxis.com

Additional Information

We retain your information only for the period required to achieve the purposes stated. We strictly prohibit practices that are beyond such scope. 

Retention and Deletion

Our data retention policy is straightforward. We will retain your information for as long as it is necessary to fulfill the purposes stated in this policy, subject to legal requirements. If you wish to have your information deleted, you can request it at any time. However, there may be legal exceptions where we cannot remove your information. We will take reasonable steps to delete your details from our systems and those of our service providers.

International Data Transfer (Exceptional Cases)

We take the privacy and security of your data seriously. If we ever process or store your data outside of India, we will be completely transparent about it. We will clearly disclose this practice and explain the comprehensive measures we have taken to ensure your data is fully protected. We take pride in implementing standard contractual clauses and data transfer impact assessments as required by law, so you can rest assured that your data is in safe hands with WrkAxis.

Cookie Policy

We are committed to using cookies to enhance your experience on our website. We use two types of cookies: essential cookies to keep your browsing session secure, and performance cookies to improve your experience. You have complete control over the cookies on your browser. You can choose to accept all cookies, manage them, or disable them. We use third-party cookies to analyze website traffic and improve our advertising. Remember, you have the power to change your cookie preferences at any time. 

Dispute Resolution 

If you have any concerns about your data privacy at WrkAxis, we have a three-step approach to help solve the issue: 

1. Talk it Out: Contact our friendly Grievance Officer by email or phone. 

2. Mediation: We can explore mediation if a direct chat doesn’t resolve the issue. 

3. Legal Route: If necessary, legal action may be required, but we hope it doesn’t come to that. 

Remember, our goal is to find a solution that works for everyone.